BK8PH Privacy Policy — Your Data, Protected

1Introduction

Welcome to the BK8PH Privacy Policy. This document explains how BK8PH ("we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors who use the BK8PH online casino platform at bk8ph.click.

We understand that privacy is important to you — especially when it comes to your financial information and gaming activity. As a platform built specifically for Filipino players, BK8PH operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We also align our practices with international best practices for data protection in the online gaming industry.

This Privacy Policy applies to all personal data collected through the BK8PH website, mobile platform, customer support channels, and any associated services. By registering an account or using our services, you confirm that you have read and understood this policy and consent to the collection and processing of your personal data as described herein.

If you have questions about this policy or how your data is handled at BK8PH, our support team is always available via live chat or email at support@bk8ph.click.

2Data We Collect

BK8PH collects personal data in two broad categories: information you provide to us directly, and information we collect automatically when you use our platform.

Information You Provide Directly

Information We Collect Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, time spent on the platform, and click patterns
• Game activity logs and betting history
• Login timestamps and session duration
• Cookies and similar tracking technologies (see Section 8)

3How We Collect Your Data

BK8PH collects your personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automated technologies: When you browse or use the BK8PH platform, our servers automatically log technical data such as your IP address, device information, and activity data. This is standard practice across all online platforms.
• Third-party providers: We receive limited data from payment processors (e.g., GCash, Maya) and identity verification services strictly for the purpose of processing transactions and verifying your identity. These providers operate under their own privacy policies and applicable regulations.
• Cookies and tracking technologies: BK8PH uses cookies and similar technologies to improve your experience on the platform. See Section 8 for full details.

4How We Use Your Data

BK8PH uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Our lawful bases for processing include your consent, the performance of our contract with you, compliance with legal obligations, and our legitimate interests as a licensed gaming operator.

Primary Uses

• Creating and managing your BK8PH account
• Processing deposits, withdrawals, and bonus payouts in Philippine Pesos (₱)
• Verifying your identity and age in compliance with KYC and AML requirements
• Providing customer support and resolving disputes
• Administering promotions, bonuses, and the BK8PH VIP Club
• Sending you important account notifications and service updates
• Detecting and preventing fraud, cheating, and prohibited activities
• Complying with legal and regulatory obligations under Philippine law

Secondary Uses (with your consent)

• Sending promotional communications about new games, offers, and events at BK8PH
• Personalising your experience on the platform based on your gaming preferences
• Conducting surveys and collecting feedback to improve our services

5Sharing Your Data

BK8PH does not sell, rent, or trade your personal information to any third party. We share your data only in the following limited and necessary circumstances:

• Payment processors: We share necessary financial data with GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard solely to process your transactions. These providers are regulated and have their own data protection obligations.
• Identity verification providers: To comply with KYC requirements, we may share your identity documents with authorised third-party verification services operating under strict data protection agreements.
• Game providers: Certain technical data (such as player ID and game session information) is shared with our licensed game providers to deliver gameplay. These providers are contractually bound to protect your data.
• Regulatory authorities: BK8PH may be required to disclose certain information to relevant Philippine regulatory authorities in connection with our gaming licence or to comply with legal obligations, including AML investigations.
• Legal requirements: We may disclose your data if required by law, court order, or in response to a valid request from a competent authority in the Philippines.

6Data Retention

BK8PH retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Philippine law and our regulatory obligations.

• Active account data: Retained for the duration of your account's active status and for a minimum of five (5) years after account closure, in accordance with AML record-keeping requirements.
• Transaction data: Financial transaction records are retained for a minimum of five (5) years following the date of the transaction.
• KYC documents: Identity verification documents are retained for the period required by applicable Philippine AML regulations, typically five (5) years from the end of the business relationship.
• Support records: Customer support communications are retained for up to three (3) years from the date of the interaction.
• Marketing data: If you have consented to marketing communications, your data is retained until you withdraw consent or request deletion.

Once data is no longer required for any of the above purposes, it is securely deleted or anonymised in accordance with our internal data retention procedures.

7Data Security

Protecting your personal data is a core responsibility at BK8PH. We implement industry-standard technical and organisational measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction.

Technical Measures

• 256-bit SSL/TLS encryption for all data transmitted between you and BK8PH
• Encrypted storage of sensitive data, including financial information and identity documents
• Passwords stored using one-way hashing with modern cryptographic algorithms — we never store your password in plain text
• Two-factor authentication (2FA) available for all player accounts
• Regular security audits and penetration testing of the BK8PH platform
• Firewall protection and intrusion detection systems

Organisational Measures

• Access to player data is restricted to authorised BK8PH staff on a strict need-to-know basis
• All staff with access to personal data are trained on data protection obligations
• Data processors and third-party service providers are contractually required to maintain equivalent data security standards

8Cookies and Tracking Technologies

BK8PH uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and understand how players use our services. Here's a breakdown of the types of cookies we use:

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the BK8PH platform. For full details on how we use analytics tools, please contact our support team.

9Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by BK8PH. We are committed to honouring these rights promptly and without unnecessary friction.

10Minors and Age Verification

BK8PH strictly prohibits the use of our platform by anyone under the age of 21. We do not knowingly collect or process personal data from individuals under this age. During the registration process, we collect date of birth information and conduct age verification checks to enforce this requirement.

If BK8PH discovers that an account has been created by or for a person under 21 years of age, we will immediately close the account, void any transactions, and delete all associated personal data to the extent permitted by our legal obligations. Any funds deposited to such accounts will be handled in accordance with applicable regulations.

Parents and guardians who believe their minor child has created an account on BK8PH should contact us immediately at support@bk8ph.click so we can take prompt action.

11International Data Transfers

While BK8PH primarily operates within the Philippines and stores most data on servers located in the region, some of our third-party service providers — including certain game providers and technical infrastructure partners — may process your data in other countries.

Where your personal data is transferred outside the Philippines, BK8PH ensures that appropriate safeguards are in place to protect your information to the standards required by the Philippine Data Privacy Act. These safeguards include:

• Contractual clauses binding the recipient to data protection standards equivalent to Philippine law
• Transfers only to countries or entities that have been assessed as providing adequate data protection
• Regular reviews of third-party data processing agreements

12Changes to This Privacy Policy

BK8PH may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last updated" date at the top of this document.

For significant changes that affect your rights or how we process your data, we will notify you via your registered email address or through a prominent notice on the BK8PH platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of the BK8PH platform following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.

13Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way BK8PH handles your personal data, please get in touch with our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data protection rights have been violated. The NPC is the independent authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.